EquatePlus acts a single source of information for participants, with an extensive help section to let you quickly find what you are looking for.

If you are on the Shell network, you can log in using the SSO link:

You can also find it here via HR Online > Policies and Benefits > Share Plans > My EquatePlus Account.

Outside of Shell network you can log in via www.Equateplus.com (remember, you will need your User ID & PIN).

In the Help - Information & Support section of your EquatePlus account you can find plenty of useful information in categories like Account Access & Setup, Transactions & Payments, Portfolio etc.

However, if you cannot find what you were looking for, you can contact EquatePlus Contact centre for further assistance.  The ‘Contact us’ options are available at the end of each article in the Help section. You can choose from:

Shell contact information:
If you cannot access our Share Plans Query Form, please contact: HR-Operations@shell.com